If we were to describe ourselves in 6 words: COOL, BOLD, GENUINE, VIBRANT, GENEROUS, & STRATEGIC
Jeremiah's Italian Ice is genuinely the boldest, coolest frozen dessert spot around, with a vibrantatmosphere, a team that generously gives back to their community, and a strategic focus on deliveringflavorful experiences to its staff and guests.
We’re excited to be joining the Keller community and we’re looking for individuals that align with our core values to join our team! We will be scooping up our tasty frozen treats soon at 2122 Rufe Snow Drive, Suite 102, Keller, TX 76248.
About the Brand:
Jeremiah's Italian Ice has been scooping up our tasty frozen treats since 1996. Our Italian Ice is a decadent, refreshing treat with flavors spanning the taste spectrum, from the everyday to the exquisite and the eccentric. Our Gelati is the showcase of our menu with its perfect layering of Italian Ice with our rich and creamy Soft Ice Cream.
From our quality tasty treats to our 5-star customer service and the way we value our Frog Squad Team Members, we are committed to delivering an unparalleled quick service experience for both our guests and Team Members. Here at Jeremiah's Ice, we like to keep things fun and upbeat, always staying true to our company's mantra: LIVE LIFE TO THE COOLEST!®
The Keller, TX location is a franchise owned and operated by DF TX 1, LLC. We are pleased to offer competitive wages, ongoing learning, professional growth opportunities, free tasty treats, products to share with family and friends, and the Frog Squad culture, where you feel like part of a family.
We are currently looking for: SERVERS and LEAD SERVERS
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SERVER:
We are looking to hire VIBRANT Servers to join our team! Our Server’s represent the face of our brand and are responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest.
What You Do:
- Server’s will be responsible for:
- Taking guests' orders with a friendly smile.
- Creating flavorful experiences for each guest according to five-star service.
- Answering questions - accurately and politely.
- Exhibiting the desire to work on a team and embrace a collaborative work environment.
- Serving all guests efficiently while maintaining superior five-star service.
- Demonstrating impeccable product knowledge.
- Performing opening and closing responsibilities.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
- Preparing all Italian Ice products. This may require lifting 50lbs to shoulder height and intense manual labor.
- Maintaining a unit that is both so fresh and so clean.
- Stocking and organizing the store for maximum efficiency.
- Handling cash and other forms of payment.
- Maintain the qualities of a Top Frog Squad member.
Position Requirements:
Experience and Qualifications
- Ideal candidate will have at least one year of quick service, fast casual, retail experience or relevant experience volunteering and providing customer service.
But that’s not required! We are accepting
entry-level Frog Squad members that embody our core values as well!
Skills
- Must be outgoing and friendly.
- Must be able to work independently.
- Must be self-starter and self-motivated.
- Must be creative and think outside the box.
- Must have people skills and be well spoken.
- Must represent the brand well.
- Must love talking to strangers and making new friends.
Schedule
- Schedule:
- Must maintain weekend availability.
- Must be flexible to work varying shifts including days, nights, holidays, and weekends.
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LEAD SERVER:
A Jeremiah’s Italian Ice Lead Server represents the face of Jeremiah’s and is responsible for leading
their shift by assisting with the day-to-day operations of the store while ensuring 5-star customer service
is delivered to every guest. A Lead Server may be responsible for opening/closing the store, counting
registers and ensuring their shift runs smoothly.
What You Do - All the responsibilities of a SERVER plus:
- Conduct daily pre-shift huddles (Chill Chats) to review Launch Pad.
- Serving Jeremiah’s products that consistently exceed expectations in image and quality.
- Offering suggestions and guidance to guests pertaining to our menu and services.
- Ordering product, stocking and organizing the store for maximum efficiency.
- Count drawers at open/close.
- Ensure side work is complete.
- Ensure the work environment is safe, secure and healthy by following sanitation standards and
procedures, complying with legal regulations, maintaining the patio, walkways and parking lot. - Ensure your shift runs smoothly.
Position Requirements:
Experience and Qualifications
- Ideal candidate will have at least two years of quick service, fast casual,
retail experience or relevant experience volunteering and providing customer service in a leadership
role.
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To apply today, please follow the instructions below:
1. Download our Employment Application: CLICK HERE
2. Fill out the application with your information.
3. Scan or take a photo of your completed application.
4. Email your completed Employment Application to sdubberly@jeremiahsice.com
Thank you for your interest in joining our team! We look forward to hearing from you!
By applying for the position(s) mentioned above, I understand that I am applying to work at a Jeremiah's location that is owned and operated by an independent franchisee, and is not owned or operated by Jeremiah's Italian Ice. This franchisee is a separate entity and employer from Jeremiah's Italian Ice. Any applications received for these positions, and the data contained therein, will be delivered to the franchisee and not Jeremiah's Italian Ice. Furthermore, I recognize that the franchisee, and not Jeremiah's Italian Ice, will make all staffing and HR decisions, including hiring, firing, discipline, and scheduling. Jeremiah's Italian Ice will not receive these applications and will not be involved in any employment matters at this franchised location.